Automatic Payments or How to Launch a Financial Pilot Support in Self Storage Business
How do you ensure convenient and secure payment methods in self-storage using modern technologies? How do you expand the circle of loyal and satisfied customers at the same time? Don’t get ahead of the competition and offer your tenants convenient automatic payments today! This formula can become an important competitive advantage and will certainly enable your company to grow steadily and strengthen relations with your tenants. Find out how to take advantage of the pilot’s financial support and be first in the stakes!
You can also read about other ways to achieve financial stability here: Prepayments In Self-Storage Business – Cloudless Sky For Your Finances/
- Automatic payments in the SavvyLockers system are nothing more than unattended, self-collection of box rental payments.
- For a specific rental, you run the automatic payment only once and then the system works for you (and the customer!).
- Automatic payments can be activated for the tenant by the self-storage manager from the Administrator Panel.
- The Events module will inform you of all situations related to automatic payments.
What are automatic payments?
Automated payments in the SavvyLockers software are nothing more than unattended, self-collection of box rental payments. All you need is to plug in the tenant’s credit or debit card.
The benefits to your business of such a payment model are primarily:
- a steady, predictable source of revenue,
- simplified administration,
- increased competitiveness.
For the tenants themselves, on the other hand, it is undoubtedly convenient and time-saving. There is no need to keep track of payments and repeat the same payment operations every month. There is also no risk of someone forgetting to pay and losing access to the warehouse. This is particularly important for longer-term rentals.
How to start automatic payments?
The process begins in the SavvyLockers system and everything runs fast. For a specific rental, you turn on the automatic payment only once – from then on, everything happens on its own. It’s like having an automatic transmission in your car – you don’t have to control the lever all the time. Let’s get started!
Admin Panel
If your customer has opted for automatic payments, you will start the process here. Go to the rental details and click ON in the relevant field. Now enter the email address provided by the customer and indicate SEND TO TENANT. At this point, the payment status will change to “in progress”. The customer then takes over.
The tenant will receive an email with a link to plug in the card. Here he will be directed to the Fiserv platform, where he will securely enter his payment card details. And there’s the finish!
Everything is under your control
You may now ask the question: ok, if everything happens automatically, how do you have actual control over the self-storage facility? Let’s take a pit stop for a moment. We have installed a smart Events module in our software, which gives you a condensed overview of what’s going on in the boxes. At any time, you can view the history of various events: from information on new rentals to messages about overdue payments. There will also be notifications related to automatic payments, such as:
- an automatic payment has been started,
- an automatic payment has been cancelled,
- payment card about to expire,
- payment card expired,
- failed to download automatic payment.
Everything checked? Let’s move on.
More about the Events module is written here: What Happened In Self Storage? First-Hand News!
Automatic payments and more
Niki Lauda, the once long-time F1 leader, said: ‘A race isn’t won until it’s over”. The self storage business is such a constant race for the customer, in which it makes sense to lead the way with new technologies. In all of our guides, we hint at different ways to achieve this. These could be the automatic payments mentioned here, a pre-payment system, a dedicated panel for tenants, electric locks or a convenient map of boxes. Most of these ways lead to a specific place – to SavvyLockers software.
Don’t get ahead of the competition and become the leader of modern solutions in your self-service warehouse. Welcome to SavvyLockers!
